Detection failure refers to the inability of a system or device to accurately identify or detect another component or device. In the context of HDMI, IPCManager, or Device Manager, a detection failure would mean that the Device Manager is unable to properly discover the encoder in the local area network or encoder is failed to detect input signal of HDMI.

If it shows 1920*1080P@30HZ on GUI, probably it's failed to detect the HDMI signal. Take the following steps if there is a failure to detect an HDMI signal. Ensuring that the HDMI cable is properly connected and meets the necessary requirements, as well as checking and adjusting the output resolution of the HDMI signal, can often resolve detection issues.

 

If the HDMI detection issue persists despite checking the cable and resolution, it could be related to the Extended Display Identification Data (EDID). The EDID is information provided by a display to the source device, and issues with EDID communication can result in detection failures. In such cases, troubleshooting the EDID communication and potentially getting the log when you're trying to connect this HDMI may be helpful for us to help you resolve the detection problem.

If the encoder is not being discovered in the local area network despite being directly connected via a LAN cable, it may be necessary to check if the correct device manager is being used. It's important to ensure that the device manager is compatible with the specific encoder being used and that all settings and configurations are properly set to enable detection and communication within the network. Additionally, verifying that the network configuration and settings are correct can also help troubleshoot issues with device discovery over the LAN.

 

1. If the webpage looks like the following image, please download this older IPCManager(Windows) or Device Manager(Mac):