D Series
- Run IPCManager if you already installed it
- Refresh and all attached encoders will be shown there
- Check if there's "D" shown in the serial number like below photo
- If yes, please download this version: FMD_V2.38.201216
E Series
- Run IPCManager if you already installed it
- Refresh and all attached encoders will be shown there
- Check if there's "E" shown in the serial number like below photo
- If yes, please download this version: FME_V2.38.201216
- Firmware will be released timely without any notice. For the latest one, please contact us directly.