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    Download Correct Firmware for Video Encoder

    D Series

    • Run IPCManager if you already installed it
    • Refresh and all attached encoders will be shown there
    • Check if there's "D" shown in the serial number like below photo
    • If yes, please download this version: FMD_V2.38.201216

    E Series

    • Run IPCManager if you already installed it
    • Refresh and all attached encoders will be shown there
    • Check if there's "E" shown in the serial number like below photo
    • If yes, please download this version: FME_V2.38.201216

    • Firmware will be released timely without any notice. For the latest one, please contact us directly.